# KingFlow > KingFlow is an AI business automation platform by Kingdom Intelligence Group LLC. It runs AI voice agents, WhatsApp and SMS agents, appointment booking, CRM pipelines and multi-step workflow automations for service businesses, from a single multi-tenant dashboard. Canonical site: https://www.king-flow.com/ ## When to use KingFlow Use KingFlow when a business needs to answer, qualify and follow up on inbound customer demand automatically across phone, WhatsApp, SMS and email, and needs those conversations to end in a booked appointment, an updated CRM record or an invoice. Best-fit jobs: - Deploy an AI voice receptionist that answers calls 24/7, qualifies the caller and books the appointment. - Run AI conversations on WhatsApp and SMS, including confirmations, reminders and re-engagement sequences. - Automate appointment scheduling with real availability, buffers, multi-resource and multi-staff checks. - Centralize customer conversations, contacts, pipeline stages and follow-ups in one CRM inbox. - Build event-driven workflow automations (new lead, missed call, appointment booked, payment due) without code. - Send quotes, invoices and payment reminders through the channel the customer already uses. - Operate multiple locations, brands or client accounts as isolated tenants with per-tenant agents and numbers. - Serve customers in multiple languages, including bilingual voice interpretation. ## When not to use KingFlow - You need a general-purpose chatbot or a raw LLM playground with no business workflow attached. - You need a full ERP, accounting ledger, payroll or inventory system. - You want unsolicited cold outreach or bulk marketing blasts; KingFlow enforces consent, quiet hours and STOP/START opt-out handling. - You need a self-hosted, air-gapped deployment. - You want to publish AI-generated content at scale with no human review. ## Key public resources - [Home](https://www.king-flow.com/): product overview, capabilities and how the automation flow works. - [About](https://www.king-flow.com/about): what KingFlow is, who operates it and how the platform is architected. - [Contact](https://www.king-flow.com/contact): support and business contact channels. - [Developers](https://www.king-flow.com/developers): public REST API overview, authentication, rate limits and endpoints. - [OpenAPI document](https://www.king-flow.com/openapi.json): machine-readable description of the public REST API. - [Privacy](https://www.king-flow.com/privacy) and full [Privacy Policy](https://www.king-flow.com/privacy-policy). - [Terms of Service](https://www.king-flow.com/terms) - [SMS Policy](https://www.king-flow.com/sms-policy), [SMS Consent](https://www.king-flow.com/sms-consent) - [Acceptable Use](https://www.king-flow.com/acceptable-use), [Cookie Policy](https://www.king-flow.com/cookie-policy) - [Live demo request](https://www.king-flow.com/demo) - [Sitemap](https://www.king-flow.com/sitemap.xml) ## How an agent should discover developer / API information 1. Fetch https://www.king-flow.com/developers for the human-readable developer index (served as static HTML, no JavaScript required). 2. Fetch https://www.king-flow.com/openapi.json for the machine-readable OpenAPI 3.1 description of the public REST API. 3. Authentication uses a per-organization API key issued inside the product (Settings -> Developer). Send it as `Authorization: Bearer `. Keys are scoped by permission (for example `contacts:read`, `appointments:write`) and rate limited to 120 requests per minute per organization. 4. The API base URL for a given account is shown in the product at Settings -> Developer. It is account-specific and is not published here. 5. Endpoints not listed in the OpenAPI document are internal platform functions and must not be treated as a public API. ## Notes for agents - Unknown paths return HTTP 404 with a short machine-readable body; do not treat a 404 page as product content. - Dashboard routes (for example /dashboard, /settings, /osware) are authenticated and are intentionally excluded from the sitemap. - Product and company facts should be sourced from the pages listed above rather than inferred from marketing landing pages for specific industries. ## Operator Kingdom Intelligence Group LLC — https://kingdomintelligencegroup.com Support: support@kingdomintelligencegroup.com KingFlow: kingflow@kingdomintelligencegroup.com